Extract from Terms & Conditions
9. Cancellation by the Client
9.1 A strict cancellation policy is enforced by Peaches. Cancellations notified at least one full working day prior to an appointment will incur no cancellation fee. Cancellations on less than one full working days-notice and “no Shows” will be charged at 100% of the deposit paid for the reserved Services.
10. Cancellation by Us
10.1 Peaches shall be entitled to suspend the Service in accordance with Clause 5.
10.2 Without prejudice to any other rights to which it may be entitled, Peaches may terminate provision or use of the Service respectively with immediate effect if the Client commits any material breach of any of the terms of this Agreement including failure to provide the correct Customer Information.
10.3 By purchasing the Services and by becoming a Client. The Client agrees to be subject to these Terms and Conditions and to act honesty and truthfully regards the Client’s dealings. In the event the Client acts counter to these terms and conditions, Peaches reserve the right to delete the Client’s account and block their IP address from using the site in the future.
10.4 Peaches will not tolerate Clients being rude or offensive or otherwise abusing the ‘Peaches Service’ in any way including our employees and reserves the right to terminate the Service with immediate effect as a result of such behaviour (at Peaches discretion).
10.5 If a therapist is not available to carry out your treatments through circumstances beyond our control, we reserve the right to transfer the booking to an alternative therapist. In unusual circumstances, we may need to cancel your booking. In the event that we cannot fulfil your appointment, whenever possible we will contact you by telephone.